Student Grievance policy
Refund policy

The Student Grievance Policy aims to provide equitable and orderly processes to resolve student grievances.

Definitions

Grievance -- formal difference or dispute between a student and a college employee about the interpretation and/or application of the course's non-academic policies and procedures or provision of services by members of the staff that negatively affects the student. A grievance may be based on one of the following claims: failure to provide services, arbitrary and/or capricious actions by a college employee or administrative office, policy or procedure applied unfairly and/or in a different manner than it was applied to others; administrative error in the application of the policy or procedure.

Days – Monday through Friday, excluding college holidays

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Our Refund Policy

All students who have officially dropped from class within the scheduled refund deadline will be eligible for a refund or tuition credit based on the refund schedule.

Here are some important points regarding a refund:

• Refund deadlines that fall on a weekend or a college holiday will advance to the next workday

• Refunds for federal financial assistance are subject to federal guidelines

• The $20 per semester payment plan enrollment fee is non-refundable

• All refunds and deposits will first be applied to debts you owe the school.

• Course fees are refundable only if you drop within the refund period for your selected course.

• Please note that stopping payment on the check you used to pay your tuition does not constitute an official withdrawal and will result in additional fees and collection costs.

• Once a student attends 3 days out of the 12-day course there is no refund available.